Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Repero AI collects, uses, stores, and protects personal data when you use our website, application, and related services.

Repero AI is designed to help users preserve, organize, retrieve, and reuse information, documents, AI-generated outputs, and related work. Because the service may process user-uploaded content and AI-assisted outputs, privacy and data protection are important parts of the product.

1. Data controller

Repero AI is operated by Data Saas Lab, located in Belgium.

Contact: privacy@repero.ai

Business registration number: [Coming soon]

2. Personal data we collect

Depending on how you use Repero AI, we may collect and process the following categories of personal data:

Account data

• Name or display name;
• Email address;
• Authentication provider identifier, such as Google or Microsoft account ID;
• Account settings, plan information, and user preferences.

Authentication data

• Login method, such as email, Google, or Microsoft;
• Session data and security tokens required to keep you signed in;
• Basic profile data provided by identity providers, depending on the permissions granted.

User content

• Documents, files, notes, text, links, snippets, lists, generated artifacts, and other content you upload or create;
• AI conversations, prompts, outputs, summaries, metadata, and retrieval history;
• Project, workspace, tenant, or conversation-level organization data.

Technical and usage data

• IP address, browser type, device information, operating system, and approximate location derived from technical data;
• Logs, timestamps, request metadata, error reports, performance data, and security events;
• Feature usage, indexing activity, search activity, and service interactions.

Payment and billing data

If paid plans are used, we may process billing-related information such as plan selection, invoices, payment status, tax information, and billing contact details. Payment card details may be processed by a third-party payment provider and may not be stored directly by Repero AI.

3. How we use personal data

We process personal data to:

• Create and manage user accounts;
• Authenticate users through email, Google, Microsoft, or other supported providers;
• Provide document storage, indexing, semantic search, retrieval, and AI-assisted features;
• Generate, summarize, classify, transform, and retrieve content at the user’s request;
• Maintain security, prevent abuse, detect incidents, and protect the service;
• Monitor performance, debug issues, and improve reliability;
• Manage plans, subscriptions, payments, and invoices where applicable;
• Communicate important service, legal, or security information;
• Comply with legal obligations.

4. Legal bases for processing

Where the General Data Protection Regulation applies, we process personal data based on one or more of the following legal bases:

• Contract: to provide Repero AI and manage your account;
• Legitimate interests: to secure, maintain, improve, and monitor the service;
• Consent: where required, such as for optional communications or certain cookies;
• Legal obligation: where processing is required by applicable law.

5. AI processing

Repero AI may use artificial intelligence systems and large language models to process user content. This may include prompts, documents, retrieved passages, metadata, generated outputs, and other contextual information necessary to provide the requested feature.

We aim to limit the data sent to AI providers to what is necessary for the requested operation. However, you should not upload content that you are not authorized to process or content that requires a higher level of confidentiality than the service currently provides.

AI-generated outputs may be inaccurate or incomplete. You are responsible for reviewing outputs before relying on them.

6. Third-party providers

We may use third-party providers to operate Repero AI, including providers for:

• Cloud hosting and infrastructure;
• Database, storage, and search infrastructure;
• Authentication through Google, Microsoft, or other identity providers;
• Email delivery;
• Payment processing;
• AI processing and language model services;
• Error monitoring, logging, observability, and security.

These providers may process personal data on our behalf where necessary to deliver the service.

7. International transfers

Some providers may process data outside Belgium or the European Economic Area. Where required, we rely on appropriate safeguards, such as contractual protections or other legally recognized transfer mechanisms.

8. Cookies and similar technologies

Repero AI may use cookies or similar technologies for authentication, session management, security, preferences, analytics, and service functionality.

Essential cookies are required for the service to function. Optional cookies, if used, may require your consent depending on applicable law.

9. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including providing the service, complying with legal obligations, resolving disputes, maintaining security, and enforcing agreements.

User content may be retained while your account is active or until you delete it, subject to backup, security, technical, or legal retention requirements.

Logs and technical data may be retained for a limited period for security, debugging, audit, and operational purposes.

10. Data security

We apply technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No online service can guarantee absolute security. You are responsible for using strong authentication methods, protecting your credentials, and ensuring that the content you upload is appropriate for the service.

11. Your rights

Depending on applicable law, you may have the right to:

• Access your personal data;
• Request correction of inaccurate data;
• Request deletion of your data;
• Request restriction of processing;
• Object to certain processing;
• Request data portability;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at: privacy@repero.ai

12. Children

Repero AI is not intended for children under the age required by applicable law to use online services without parental consent. We do not knowingly collect personal data from children.

13. Business users and organizations

If you use Repero AI on behalf of an organization, that organization may control or access the workspace, tenant, projects, documents, and content associated with its account, depending on the plan and configuration.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, such as by updating the website, sending an email, or displaying a notice in the application.

15. Contact

For privacy questions or requests, contact us at: privacy@repero.ai